Frankfurt, Germany · FRA
Frankfurt Airport Concierge at FRA — Fast Passage Through Lufthansa's Home Hub
Frankfurt airport concierge is a VIP meet-and-greet service where a dedicated greeter meets you at the aircraft door at FRA, escorts you through German border control and baggage reclaim, and walks you to a waiting chauffeur. Curo protects tight connections at one of Europe's busiest hub airports.
Terminal 1 and Terminal 2: Concourses A, B, C, D, E and Z
Frankfurt Airport is built around two terminals. Terminal 1, home to Lufthansa's main hub operation, is divided into concourses A, B, C and Z, while Terminal 2 covers concourses D and E and hosts Star Alliance partners and other international carriers. The two terminals are connected by the Sky Line automated people mover and shuttle buses, but the walking distances within Terminal 1 alone — particularly between concourse A and Z — are considerable, and first-time visitors routinely underestimate how long it takes to cross the airport.
German Border Control and Tight Connections
Arrivals from outside the Schengen Area clear German border control, with automated EasyPASS gates available to eligible EU passport holders and staffed desks for everyone else, including most non-EU visitors. Queues build during Lufthansa's dense morning and evening long-haul banks. Because Frankfurt is Lufthansa's primary connecting hub, many passengers arrive on a short layover to catch an onward flight from a different concourse — a transfer that can mean a lengthy walk, a Sky Line ride, and in some cases a security re-screening, all within a scheduled window that a Curo greeter is trained to protect.
Services and Pricing at Frankfurt
Curo runs its full service at FRA, priced in EUR: Silver (€250) includes a personal greeter, immigration escort and baggage assistance; Gold (€380) adds fast-track lanes, a dedicated porter for the long concourse walks, and lounge coordination; Platinum (€510) adds a private chauffeur with a named driver waiting kerbside. Every tier includes real-time flight monitoring at no extra charge, which matters when tight Lufthansa connections leave little margin for error.
Services at Frankfurt Airport
- Airport Meet & Greet — Gate-side escort across Frankfurt's Terminal 1 and 2 concourses
- Fast Track — Priority lanes through German border control
- Lounge Access — Escorted to a Frankfurt lounge before departure
- Porter Service — Bags carried across concourses to your vehicle
- Chauffeur Transfer — Named driver waiting kerbside at Frankfurt arrivals
Frequently asked questions
Where does my Curo greeter meet me at Frankfurt?
Your greeter meets you at the aircraft door or jet bridge in whichever concourse your flight lands — A, B, C or Z in Terminal 1, or D and E in Terminal 2. They track your flight live and are ready as you land, then guide you through border control and on to baggage or your connecting gate.
How much does Frankfurt meet and greet cost?
Frankfurt is priced in EUR. Silver starts at €250 per traveller — greeter, immigration escort and baggage help. Gold is €380, adding fast track, a porter and lounge coordination. Platinum is €510 and includes a private chauffeur transfer. Real-time flight monitoring is included on every tier.
Can Curo help me make a tight connection at Frankfurt?
Yes — this is one of the most valuable parts of the service at FRA. Given Lufthansa's dense hub schedule, connections between distant concourses, particularly A and Z, can be genuinely tight. Your greeter meets you at the arrival gate and walks or shuttles you directly to your departure gate, handling any required security re-screening along the way.
Does Curo cover German border control at Frankfurt?
Yes. Your greeter escorts travellers of every nationality arriving from outside the Schengen Area through border control, directing eligible EU passport holders to the EasyPASS gates and guiding other visitors to the shortest staffed line, staying with you through to baggage reclaim.
Which terminal does my airline use at Frankfurt?
Lufthansa's hub operation is based in Terminal 1, concourses A, B, C and Z, while Terminal 2's concourses D and E host Star Alliance partners and various international carriers. Tell us your flight and your greeter is assigned to the correct terminal and concourse.
What if my flight into Frankfurt is delayed?
Your greeter monitors your flight in real time and adjusts to the actual landing time, with no rebooking, cancellation or delay surcharge — essential given how a delay at this hub can cascade into a missed onward connection without assistance.
Is a chauffeur transfer included at Frankfurt?
The Platinum tier includes a private chauffeur with a named driver waiting kerbside to take you into Frankfurt city centre or elsewhere in the region. Silver and Gold include an escort to your pre-arranged car or the taxi and train pickup points below the terminal.
Is Frankfurt airport concierge worth it?
For anyone connecting through this hub, yes. The long walking distances between concourses, the Sky Line transfer and the volume of Lufthansa traffic make an assisted arrival particularly valuable for business travellers on short layovers and families needing extra time.