Nairobi, Kenya · NBO
Nairobi Airport Concierge — From the JKIA Air-Bridge to Your Car Before the Safari Begins
Nairobi airport concierge is a VIP meet-and-greet service where a greeter meets you at the aircraft door at Jomo Kenyatta International, checks your Kenya eTA, escorts you through immigration and baggage reclaim, and hands you to a waiting driver. Curo gives long-haul and safari-bound travellers a calm, escorted start in Nairobi.
JKIA's Terminals: 1A, 1B, 1C and 2
Jomo Kenyatta operates from the Terminal 1 complex, split into units. Terminal 1A is the main international building, home to Kenya Airways and SkyTeam partners plus long-haul carriers such as British Airways, KLM, Qatar Airways, Emirates and Turkish Airlines. Terminals 1B and 1C handle additional international and regional flights, while Terminal 2 serves low-cost and some regional African routes. As East Africa's principal hub and a major Kenya Airways connecting point, JKIA channels heavy transfer traffic toward safari gateways and onward African cities.
Arrivals, the eTA and Immigration at NBO
Kenya now requires an electronic travel authorisation (eTA) approved before departure rather than a visa stamp on arrival, so the friction has shifted to document verification at immigration. Desks can back up sharply when the early-morning European and Gulf bank lands together, and again with evening arrivals. Health screening checks may apply. Your Curo greeter confirms your eTA is in order, takes you to the correct immigration line, and moves you through before the connecting-flight crowd builds at reclaim.
Services and Pricing at Nairobi
All five Curo services run at JKIA from a USD reference. Silver from $250 gives a personal greeter, eTA and immigration escort, and baggage assistance. Gold at $380 adds fast-track facilitation, a porter, and lounge coordination — handy during long Kenya Airways layovers. Platinum at $510 adds a private chauffeur into Nairobi's Westlands, the CBD or Karen, or out to a domestic-flight connection at Wilson Airport. Live flight monitoring is included, with no delay surcharge.
Services at Jomo Kenyatta International Airport
- Airport Meet & Greet — Greeter at the JKIA air-bridge through immigration
- Fast Track — Priority facilitation through Nairobi passport control
- Lounge Access — Escort to a JKIA lounge for Kenya Airways layovers
- Porter Service — Luggage carried from reclaim to your vehicle
- Chauffeur Transfer — Private driver for the city or onward Wilson Airport
Frequently asked questions
Where does the Curo greeter meet me at Nairobi?
Your greeter meets you at the aircraft door or air-bridge inside the JKIA terminal, ahead of immigration — not at the public arrivals exit. They monitor your flight live and stay in position through any delay, then take you straight to the right immigration line with your eTA already checked.
How much does Nairobi airport meet and greet cost?
Nairobi is priced from a USD reference: Silver from $250 per traveller (greeter, eTA and immigration escort, baggage assistance), Gold $380 (adds fast track, porter and lounge coordination), and Platinum $510 (adds a private chauffeur into the city or to Wilson Airport). Delays carry no additional charge.
Do I still need a Kenya eTA if I book Curo?
Yes. Kenya requires every eligible visitor to obtain an approved electronic travel authorisation before flying — Curo cannot replace it. What we do is verify your eTA on arrival, present it correctly at immigration, and steer you through the document check that now causes most of the queueing at JKIA.
Which terminal and airlines does Curo cover at JKIA?
Curo covers the full Terminal 1 complex. Terminal 1A handles Kenya Airways, SkyTeam partners and long-haul carriers like British Airways, KLM, Qatar Airways and Emirates; Terminals 1B, 1C and Terminal 2 take other international and regional flights. Give us your flight and your greeter is assigned to the correct unit.
Can Curo help with a safari or domestic connection from Nairobi?
Yes. Many guests connect to safari flights from JKIA's domestic gates or transfer to Wilson Airport for light-aircraft departures to the Mara and beyond. Your greeter manages the connection, handles fast track and porter, and Platinum includes a chauffeur to shuttle you to Wilson so you make the bush flight comfortably.
Does Curo include a transfer into Nairobi?
Yes. Platinum includes a private chauffeur waiting beyond arrivals to take you to Westlands, the CBD, Karen or your safari lodge transfer point. Silver and Gold include an escort to your pre-arranged car. With JKIA's distance from the city and variable traffic on Mombasa Road, a confirmed driver is reassuring.
Is Nairobi airport concierge worth it?
For long-haul arrivals and travellers heading onward to safari, yes. JKIA's immigration desks back up with the morning bank, the terminal units confuse newcomers, and tight connections to Wilson are stressful. A greeter who clears your eTA, walks you through and hands you to a known driver makes a tiring journey end smoothly.