Mumbai, India · BOM
Mumbai Airport Concierge at Chhatrapati Shivaji Maharaj — From the Jet Bridge to Your Car
Mumbai airport concierge is a VIP meet-and-greet service where a dedicated greeter receives you at the aircraft door at Chhatrapati Shivaji Maharaj International, then walks you through immigration, baggage reclaim and customs to a waiting chauffeur. Curo monitors your flight live and handles every queue, so your arrival into Mumbai stays effortless.
Terminal 2 and Terminal 1: Knowing Where You Land
Mumbai operates two terminals several kilometres apart. Terminal 2, the integrated international and full-service domestic terminal, handles long-haul carriers such as Emirates, British Airways, Lufthansa, Etihad, Singapore Airlines and Air India's wide-body fleet across its four arrival levels. Terminal 1 at Santacruz serves low-cost domestic operators including IndiGo and SpiceJet. Most overseas arrivals land at T2, where the sculptural pillared concourse and lengthy walk to immigration can disorient first-time visitors. Your Curo greeter knows the exact gate-to-counter route.
Arriving at Night: Immigration and the Red-Eye Reality
Most flights from London, the Gulf and continental Europe touch down in Mumbai between midnight and 5am, when several wide-bodies disembark together and immigration halls fill quickly. Foreign nationals on an e-Visa or visa-on-arrival are directed to designated counters that can back up during these peak banks. With tired travellers, young children and humid air, the wait grows fast. Your greeter meets you airside, steers you to the right counter and keeps your group moving through fingerprinting and baggage without the usual scramble.
Services and Pricing at Mumbai
All five Curo services operate at Mumbai, priced in USD: personal meet & greet from Silver ($250) with a greeter at the aircraft door, immigration escort and baggage assistance; Gold ($380) adds fast-track immigration coordination, a dedicated porter and lounge access at T2; and Platinum ($510) adds a private chauffeur transfer with a named driver waiting kerbside. Every tier includes real-time flight monitoring, so a delayed or rescheduled arrival carries no extra charge and no rebooking — gate to car, however late you land.
Services at Chhatrapati Shivaji Maharaj International Airport
- Airport Meet & Greet — Greeter at the aircraft door across T2 and T1
- Fast Track — Priority immigration through the late-night banks
- Lounge Access — Escorted to Mumbai's Terminal 2 lounges
- Porter Service — Luggage carried from carousel to vehicle
- Chauffeur Transfer — Named driver waiting kerbside at arrivals
Frequently asked questions
Where does the greeter meet me at Mumbai airport?
Your Curo greeter waits at the aircraft door or jet bridge as you step off, not at a crowded arrivals board outside. They hold a name sign airside, confirm your booking and walk you straight towards immigration at Terminal 2, so there is no searching for assistance after a long flight.
How much does Mumbai airport meet and greet cost?
Curo's Mumbai concierge is priced in USD and starts at $250 per traveller for Silver, which covers a personal greeter, immigration escort and baggage help. Gold is $380, adding fast-track coordination, a porter and lounge access. Platinum is $510 and includes a private chauffeur transfer to your Mumbai address.
Which terminal and airlines does Curo cover at Mumbai?
Curo covers both terminals. Terminal 2 handles international arrivals on Emirates, British Airways, Lufthansa, Etihad, Singapore Airlines and Air India wide-bodies, plus full-service domestic flights. Terminal 1 at Santacruz serves IndiGo and SpiceJet. Your greeter is assigned to the terminal your flight actually uses.
Is the service useful for late-night arrivals into Mumbai?
Very. Many flights from Europe and the Gulf land between midnight and dawn, when several wide-bodies arrive together and immigration counters fill. Your greeter meets you airside, directs you to the correct e-Visa or returning-resident counter and keeps your group moving while everyone else queues blind.
Can Curo help with the e-Visa and visa-on-arrival counters?
Yes. Foreign nationals on an e-Visa or visa-on-arrival must use designated counters that can back up during peak arrival banks. Your greeter knows which counter applies to your document, guides you there directly and stays alongside through fingerprinting and photo capture to keep delays to a minimum.
Does Curo include a Mumbai airport transfer?
The Platinum tier includes a private chauffeur transfer with a named driver waiting kerbside to take you anywhere in Mumbai, from Bandra to South Mumbai. Silver and Gold include an escort to your pre-arranged car or the prepaid taxi rank. Every transfer is timed against your live flight arrival.
Is Mumbai airport concierge worth it?
For families, business travellers and anyone landing on a red-eye long-haul, it is. You avoid the long T2 walk to immigration, skip the midnight counter crush, have your bags handled and a named driver waiting — turning a draining 2am arrival into a calm, escorted exit from the terminal.
What happens if my flight to Mumbai is delayed?
Your greeter tracks your flight live and adjusts to the new landing time automatically. There is no rebooking, no cancellation and no surcharge for delays, even on the overnight banks when arrivals shift by hours. They wait until your aircraft is on the ground, not until the original schedule.