London, United Kingdom · LGW
London Gatwick Airport Concierge at LGW — Seamless Arrivals Across Both Terminals
London Gatwick airport concierge is a VIP meet-and-greet service where a dedicated greeter meets you at the aircraft door at LGW, escorts you through UK Border Force and baggage reclaim, and walks you to a waiting chauffeur. Curo removes the guesswork from Gatwick's shuttle-linked terminals.
North and South Terminals, Joined by Shuttle
Gatwick operates two terminals — North and South — linked by an elevated shuttle transit that takes around three minutes but adds an extra step for anyone unfamiliar with the airport. easyJet and Norse Atlantic operate largely from the North Terminal, while British Airways and most long-haul leisure carriers use the South Terminal. The two terminals feel almost like separate airports, and a misdirected pickup point or the wrong shuttle can easily cost a traveller twenty minutes they did not plan for.
UK Border Force and the eGates
Arriving passengers clear UK Border Force in whichever terminal they land, with automated eGates available to UK, EU and several other eligible passport holders for a quicker self-service check. Non-eGates-eligible travellers join staffed passport-control desks, where queues build sharply during Gatwick's busy summer morning arrivals bank. Anyone unsure which eGates category applies to them, or arriving with children, often finds the staffed lines a slow, confusing step after a long flight — precisely where a Curo greeter steps in to direct you to the right lane.
Services and Pricing at Gatwick
Curo's full range operates at LGW, priced in GBP: Silver (£250) includes a personal greeter, immigration escort and baggage assistance; Gold (£380) adds fast-track security or immigration lanes, a dedicated porter for the inter-terminal shuttle, and lounge coordination; Platinum (£510) adds a private chauffeur with a named driver waiting kerbside. Every tier includes real-time flight monitoring at no extra charge. Whether you land into North or South Terminal, your greeter is positioned at the correct gate.
Services at London Gatwick Airport
- Airport Meet & Greet — Gate-side escort across Gatwick's North and South Terminals
- Fast Track — Priority lanes through Border Force at LGW
- Lounge Access — Escorted to a Gatwick lounge before departure
- Porter Service — Bags carried across the inter-terminal shuttle
- Chauffeur Transfer — Named driver waiting kerbside at Gatwick arrivals
Frequently asked questions
Where does my Curo greeter meet me at Gatwick?
Your greeter meets you at the aircraft door or jet bridge in whichever terminal your flight lands — North or South. They track your flight live so they're in position regardless of delays, then guide you through Border Force and on to baggage.
How much does Gatwick meet and greet cost?
Gatwick is priced in GBP. Silver starts at £250 per traveller — greeter, immigration escort and baggage help. Gold is £380, adding fast track, a porter and lounge coordination. Platinum is £510 and includes a private chauffeur transfer. Real-time flight monitoring is included at every tier.
Which terminal does my airline use at Gatwick?
easyJet and Norse Atlantic operate mainly from the North Terminal, while British Airways and most long-haul leisure carriers use the South Terminal. Tell us your flight and your greeter is assigned to the correct terminal, avoiding a wrong-terminal pickup.
Can Curo help me use the eGates at Gatwick?
Yes. Your greeter identifies whether you're eligible for the automated eGates or need the staffed Border Force desk, and directs you to the shortest appropriate lane, staying with you through to baggage reclaim on the other side.
Does Curo help with the shuttle between North and South Terminal?
Yes. If your onward journey or connecting flight requires moving between terminals, your greeter walks you onto the shuttle transit and manages the transfer, particularly useful with luggage, children or a tight connection window.
What happens if my flight into Gatwick is delayed?
Your greeter monitors your flight in real time and adjusts to the actual landing time, with no rebooking, cancellation or delay surcharge. Gatwick's single-runway operation means knock-on delays are common, and live tracking keeps your arrival on schedule regardless.
Is a chauffeur transfer included at Gatwick?
The Platinum tier includes a private chauffeur with a named driver waiting kerbside to take you to central London or anywhere in the South East. Silver and Gold include an escort to your pre-arranged car, taxi rank or the rail station for the Gatwick Express.
Is Gatwick airport concierge worth it?
For anyone unfamiliar with Gatwick's split terminals or travelling with family, yes. The shuttle transfer, mixed eGates eligibility and busy summer queues make a guided arrival genuinely useful, turning an uncertain layout into a smooth gate-to-car journey.