Shanghai, China · PVG
Shanghai Pudong Airport Concierge — Guided From the Satellite Gates to the City
Shanghai airport concierge is a VIP meet-and-greet service where a dedicated greeter meets you at the aircraft door at Pudong International (PVG), then escorts you through immigration, baggage reclaim and customs to a waiting chauffeur. Curo handles PVG's two terminals, vast satellite concourses and long internal transfers so your Shanghai arrival stays effortless.
Two Terminals, Two Giant Satellites and an APM
Shanghai Pudong (PVG) runs two large terminals plus a colossal satellite complex — S1 serving Terminal 1 and S2 serving Terminal 2 — among the biggest satellite concourses ever built. China Eastern and SkyTeam partners dominate Terminal 1, while Terminal 2 hosts Air China, Star Alliance and many foreign long-haul carriers. An automated people-mover links the main terminals to the satellites underground. Many international gates sit out in the satellites, so the distance from your aircraft to immigration in the main building can be considerable.
Arrival Reality: Satellite Transfers, the APM and China Visas
If your flight parks at a satellite gate, you ride the underground people-mover back to the main terminal before reaching immigration — a journey that catches out first-time arrivals. China requires a visa for most nationalities, with Shanghai offering visa-free transit for eligible travellers on qualifying onward itineraries under specific conditions. Pudong's halls are big and signage is bilingual but dense. Your Curo greeter meets you at the door, manages the satellite transfer and APM, and walks you to the correct immigration lane.
Services and Pricing at Shanghai Pudong
All five Curo services run at PVG, priced per traveller against a USD reference of $250 / $380 / $510. Silver ($250) covers a greeter at the aircraft, immigration escort and baggage assistance through Pudong's large halls. Gold ($380) adds fast-track immigration, a dedicated porter and lounge coordination. Platinum ($510) adds a private chauffeur transfer into Shanghai, whether to Pudong or Puxi. Live flight monitoring is included throughout — no delay charge, no rebooking.
Services at Shanghai Pudong International Airport
- Airport Meet & Greet — Personal escort from satellite gates through PVG to your car
- Fast Track — Priority immigration through Pudong's busy international lanes
- Lounge Access — Escorted to a PVG lounge between long-haul connections
- Porter Service — Luggage handled across the people-mover and main hall
- Chauffeur Transfer — Named driver waiting for the transfer into Shanghai
Frequently asked questions
Where does the Curo greeter meet me at Shanghai Pudong?
Your greeter meets you at the aircraft door or jet bridge — including out at the S1 or S2 satellite gates — not at a distant hall. They track your flight, anticipate whether you land at a satellite, and guide you through the people-mover transfer to immigration without confusion.
How much does Shanghai airport meet and greet cost?
Curo's Shanghai service is priced per traveller against a USD reference: Silver $250 (greeter, immigration escort, baggage help), Gold $380 (adds fast track, porter and lounge coordination) and Platinum $510 (adds a private chauffeur into the city). Real-time flight monitoring is included at every tier.
What is the satellite terminal situation at PVG?
Pudong has two giant satellite concourses, S1 and S2, serving Terminals 1 and 2. Many international flights park at these satellites, so you ride an underground people-mover back to the main terminal before immigration. Your Curo greeter manages this transfer so the extra distance never costs you time or orientation.
Can Curo help with visa-free transit at Shanghai?
Yes. Shanghai offers visa-free transit windows for eligible nationalities on qualifying onward flights, while most other visitors need a China visa arranged beforehand. The conditions are specific. Your greeter understands the PVG transit process, points you to the right counter and helps confirm your documents and itinerary match.
Which terminal does my airline use at Pudong?
Terminal 1 is the home of China Eastern and SkyTeam partners. Terminal 2 serves Air China, Star Alliance and many foreign long-haul carriers, plus their satellite gates at S2. Your Curo greeter is assigned to your exact terminal and satellite, so the right person meets your specific flight.
What if my flight to Shanghai is delayed?
Your greeter follows your flight live and adjusts to the real landing time. There is no rebooking, no cancellation and no surcharge for delays. After a long-haul flight to PVG, whether you arrive early or late, your greeter is simply there at the gate when you touch down.
Is airport assistance helpful for business travellers at Pudong?
Very. PVG's satellite transfers, the APM, dense bilingual signage and strict immigration eat into tight schedules. Your Curo greeter clears the path with fast track, a porter on Gold and Platinum, and a chauffeur ready — so you move from aircraft to meeting without losing time in one of Asia's busiest hubs.
Is Shanghai Pudong airport concierge worth it?
For most travellers, yes. Unassisted arrivals at PVG mean satellite-gate walks, an underground train, long immigration lines and the risk of transit confusion. Curo escorts you through every step with fast track and a waiting chauffeur, turning a sprawling mega-hub into a smooth gate-to-car exit into Shanghai.