Toronto, Canada · YYZ
Toronto Pearson Concierge — Effortless Arrivals Through Terminals 1 and 3
Toronto airport concierge is a VIP meet-and-greet service where a dedicated greeter meets you at the aircraft door at Pearson, then escorts you through the Primary Inspection Kiosks, baggage reclaim and customs to a waiting chauffeur. Curo manages the full arrival across Terminals 1 and 3 so you move from gate to car without the usual queues.
Terminals 1 and 3 at Pearson
Toronto Pearson operates two passenger terminals linked by the automated Terminal Link train. Terminal 1 is Air Canada's home and the Star Alliance hub, also serving United, Lufthansa and Swiss. Terminal 3 hosts WestJet, Delta, British Airways, Emirates and other carriers across a single large hall. The two buildings are not within walking distance, so connecting passengers rely on the Link train — and a greeter who knows which terminal your flight uses prevents a wrong-building detour with bags.
Primary Inspection Kiosks and US Preclearance
International arrivals at Pearson clear Canadian entry at Primary Inspection Kiosks (PIK), where you scan your passport, confirm your declaration on-screen and have a photo taken before seeing an officer. Travellers flying onward to the United States from Terminal 1 use US preclearance, completing American immigration in Toronto so they arrive domestically Stateside. Your Curo greeter guides you to the right kiosks and the preclearance hall, helping the process move quickly and correctly.
Services and Pricing at Toronto
All five Curo services operate at Pearson, priced in Canadian dollars to our USD reference: Silver from $250 (greeter, immigration escort, baggage assistance), Gold $380 (adds fast track, a dedicated porter and lounge coordination), and Platinum $510 (adds a private chauffeur transfer with a named driver). Your greeter meets you at the aircraft door or jet bridge, monitors your flight live across both terminals, and applies no surcharge for delays.
Services at Toronto Pearson International Airport
Frequently asked questions
Where does my Curo greeter meet me at Toronto Pearson?
Your greeter meets you at the aircraft door or jet bridge, not at a crowded arrivals barrier. They track your flight live and are positioned at your gate in Terminal 1 or Terminal 3, then walk you straight to the Primary Inspection Kiosks and baggage reclaim.
How much does Toronto Pearson meet and greet cost?
Pearson is priced in Canadian dollars. Silver starts at $250 per traveller (greeter, immigration escort, baggage help). Gold is $380, adding fast track, a porter and lounge coordination. Platinum is $510, adding a private chauffeur transfer. All tiers include live flight monitoring with no delay surcharge.
Which terminal does my airline use at Pearson?
Terminal 1 is the Air Canada and Star Alliance hub, also serving United, Lufthansa and Swiss. Terminal 3 serves WestJet, Delta, British Airways and Emirates among others. The two are linked by the Terminal Link train, not a walkway, so your greeter is assigned to your exact terminal in advance.
How do the Primary Inspection Kiosks work at Pearson?
Canada uses Primary Inspection Kiosks (PIK) for arrivals: you scan your passport, answer your declaration on-screen and have a photo taken before meeting an officer. Your Curo greeter guides you to the kiosks, helps with the on-screen steps, and keeps families or first-time visitors moving without confusion.
Can Curo help with US preclearance at Toronto?
Yes. If you are flying onward to the United States from Terminal 1, you clear US immigration in Toronto through preclearance, arriving domestically in America. Your greeter escorts you to the preclearance hall, helps you reach it with time to spare, and ensures you are in the correct queue.
Does Curo include a Toronto airport transfer?
The Platinum tier includes a private chauffeur transfer with a named driver waiting to take you into downtown Toronto, Mississauga or beyond. Silver and Gold include an escort to your pre-booked car or the taxi and rideshare zone. Transfers are timed against your live flight arrival.
Is Toronto Pearson concierge worth it?
For business travellers, families and anyone connecting between Terminals 1 and 3, it is. You skip kiosk confusion at the Primary Inspection Kiosks, navigate US preclearance smoothly, and avoid a wrong-terminal detour — with a chauffeur ready in arrivals for a quick gate-to-car exit.